Phone: (508) 421-5705 - (Call 911 for an EMERGENCY)

  • Helo 1
  • Child in Bus
  • Flight Crew
  • Driver and bus

Management & Administration

Our management team is committed to ensuring that the quality and safety of our EMS Program continues to be paramount. The team is comprised of several experts in the field of EMS, all with many years of experience and a dedication to the continued progress of the EMS profession.



Command Staff

Our Department

UMass Memorial EMS is a Department of the UMass Memorial Medical Center in Worcester, Massachusetts, the region’s only Level I ACS verified trauma center. UMass Memorial (Worcester) EMS is wholly owned and operated by the Medical Center. UMass Memorial Life Flight is operated by Air Methods Corp. (QMLA253U) and staffed by UMass Memorial Medical Center.