Phone: (508) 421-5700 - (Call 911 for an EMERGENCY)

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The Paramedics

With an average of 10 years of experience in pre-hospital care, our paramedics are among the most experienced in Massachusetts. Each and every paramedic at Worcester EMS is credentialed by our medical director to provide medically enhanced intubation (MEI), and is required to attend Department-provided continuing education and ongoing training at least four times per calendar year. Worcester EMS employs 44 full-time and 40 part time and per diem paramedics.

Many of our staff also function as preceptors and field training officers, orienting new members of our team as well as helping to educate students enrolled in several area paramedic training programs.

Our Supervisors (EMS Captains) are all certified paramedics with years of experience, and their presence in the field helps assure the delivery of quality, safe, and patient centered care to our community. In addition, our supervisors participate in local and regional projects and committees that help advance the delivery of care to those most in need. Learn more about our field supervisors on our Management & Administration page.

Meet Our People

With over 80 full-time, part-time, and per-diem paramedics in Worcester EMS, it's difficult to convey the breadth of experience, knowledge, and dedication of all these fine providers all at once. Therefore, we will periodically introduce a different paramedic to our community, allowing folks to learn more about the special individuals who help keep the Heart of the Commonwealth beating!

Paramedic Profile of the Month

danhehirDan Hehir, EMTP

Dan Hehir has been a paramedic since 1998, and joined UMass Memorial's Worcester EMS in 2000. Dan is a full time firefighter/paramedic with the Town of Westborough MA Fire Department.  He is also a member of the DMAT-2 team based at UMass Memorial. Dan enjoys snowmobiling and fishing, and lives in picturesque Sterling MA with his loveley family, including his 6 children!

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Our Department

UMass Memorial EMS is a Department of the UMass Memorial Medical Center in Worcester, Massachusetts, the region’s only Level I ACS verified trauma center. UMass Memorial (Worcester) EMS is wholly owned and operated by the Medical Center. UMass Memorial Lifeflight is operated by Air Methods Corp. (QMLA253U) and staffed by UMass Memorial Medical Center.